Server / Network Changes

We have made some changes to the server network, and are planning some other changes which affect the L2 servers. More information is below.

Network Changes

We have changed the IP addresses used by all L2 servers, as well as the login server, to better the game experience. Our old IP addresses were from RIPE, the Romanian IP authority. We have now changed to US IPs provided by our datacenter.

What are the benefits?

All US IPs have better routing to/from the datacenter. The Romanian IPs, while working, do not get all the benefits of the datacenter-provided IP range. It's also possible the IPs were confusing some routers/ISPs about our server location. In the end, we hope the IP change has positive effects for anyone experiencing lag/delay on our servers.

What are the old and new IPs?

Please don't use the actual IP addresses. Use the DNS hostnames auth.azurel2.com, aerith.azurel2.com, and nanaki.azurel2.com. However, I have listed the IPs below.

Old Romanian IPs:

• Auth - 89.46.34.190
• Aerith - 89.46.34.191
• Nanaki - 89.46.34.192

New US IPs:

• Auth - 67.202.101.2
• Aerith - 67.202.101.3
• Nanaki - 67.202.101.4

I can't connect anymore! What can I do?

If you have connection problems after this change, try the following things:

• Try pinging the servers using the server hostnames above. If you can't ping them, or the IP is one of the old IPs, please try the next steps.
• Open up a MS-DOS command prompt as an administrator, and type "ipconfig /flushdns" to reset your DNS cache.
• Make sure that you do not have any Azure L2 IPs defined in your hosts file. If you do, please delete the entries. On Windows, the hosts file is located at %WINDOWS%\system32\etc\hosts and can be opened with Notepad or other text editors.
• Try resetting your modem/router to update your IP and resync with your ISP. It may fix the issue. If you still have problems, try calling your ISP.

Server Changes

We will be making a server move for both Aerith and Nanaki hardware later this week. The exact date will be updated in this post later. However, we expect to do the change either Tuesday or Wednesday evening, US Central Time. We will post the exact date and time once we know for sure.

Why are you moving the servers?

We are moving our game servers from the combined "Nanaki" server, which currently hosts both Aerith and Nanaki, onto their own hardware. This will allow us to use the same port on both Aerith and Nanaki, allow us to update each server seperately more easily than now, and allow us to reinstall the current "Nanaki" server as a VPS node to use for other things.

When is the server move/maintenance?

Date and Time: To be determined.
Estimated Downtime: 1-2 hours.

We will do testing beforehand to make a smooth transition between servers.

Will there be any rollback or other issues?

No, there will not be any rollback or other issues. All character data is safely stored on our dedicated SQL server, and backed up nightly. Don't worry!


If you have some feedback about these changes, please post a reply in this thread. Thanks.

Maintenance Now Scheduled

The server move is scheduled to begin Wednesday, Jan. 8 between 7 PM and 10 PM (US Central Time). US Central Time is GMT -6. Unless we run into problems during testing, we will not be changing the time.

Estimated downtime is still 1-2 hours. We will be performing testing early on Wednesday, and make sure everything is working properly before we move the servers over.

Other than the downtime, players shouldn't notice any differences. The servers will remain 'lagless' as they always have been. The only change will be on Aerith, where the game port will change from 2206 back to 2106. This way, both Aerith and Nanaki will use the same port again.

What we know?

Servers are back online, so please disregard this announcement.

Well, as many of you have noticed, the servers are down.
It also seems that the IRC servers are down which means it looks like theres a problem with the datacenter.

http://deltaanime.net/ is also down which is somre more proof for this, our web server is hosted somewhere else which is why it remains online.


What are we doing?

Currently I am contacting Aderyn and trying to get in touch with delta, I understand its siege time on Nanaki and that many of you are anxious to get back online.

Aderyn shoud be on soonish and he will be able to fill in some more information on the situation.


What can we do Meanwhile?

Well I suggest we just stay put untill more information is avalible, its likely its just a small problem and the servers will be back on shortly.

I would suggest voting for Azure, but you may not be in the best moood to do so, but thats up to you.

Id like to thank everyone for all the support the are giving AzureL2, and hope that you can pass on this message to anyone unable to access the website.


Updates

Ive talked to Paul who works at DANet and hes informed me there is some sort of DNS problem.
He said its affecting all servers at the Data Center but 1.

If i remember correctly we replaced the IP addresses with Hostnames to make it easyer for players to connect to our servers, with DNS being down, you are no able to resolve these host names properly and connect to the servers.

Thats my current theory, we will have to wait untill the DNS is fixed.

Aderyn may have to restart the L2 server also... there will be NO rollbacks ^_^


Final Updates

This is Aderyn posting a final update.

It is confirmed that the servers are all fine. The datacenter did have some power splash which rebooted all but one of our server machines. We are unaffected by the DNS problems DaIRC is having, with proof being our website is working! We do not use the DaIRC DNS servers.

All L2 servers are booting now. There should be no major issues with them. I just need to figure out why the Login is having issues accepting connections right now.


What About Sieges?

Sieges may be running once the server boots, for the full 2 hours most likely. We will not be moving them or adjusting times for today. Just logon and have fun.

Servers are back online. Thanks for the patience during this downtime.


Thanks,
LoVeRSaMa

Development

Lots of people have been asking for any updates we might have. We're working on many things, such as the C5 Clan System and Pagan's Temple. Things will be added "when they are done" and no sooner. Big updates take time.

Please don't post asking for "when" they will be done. If we knew for sure, we'd tell you. Surely when things are done we'll let you know!

It's also a busy time for many people, and things have slowed down quite a bit! We're still working, even though some of us are busier than others. Please just have more patience.

People looking for more details can read my post here.

Happy Holidays

Since it's now the 'holiday season' many of us in the staff will be more busy than usual. Please understand that we want to enjoy our free time during the holidays as much as possible, and that some of us won't be as available as we have been before.

On that note, happy holidays to everyone! It's a fun time of year

Christmas Event

It's that time of the year again!

We'll be running a Christmas event in-game on both Aerith and Nanaki starting December 11th. The event will run until December 28th. Santa's Helpers will stay in-game until the 29th.

Prizes include Christmas Trees and Santa Hats.


From (some of) us to you, a little Christmas-themed hello!



We hope you'll enjoy that event as soon as it starts !

Client Updates

We've made a few minor changes to the client patch as well as the updater. All the changes have now been uploaded to the updater, and will soon be available on the 'Downloads' page.

These updates are not required to login and play.

However, we recommend you open the updater and get them.

What Changed?

• Fixed the updater's "self-update" ability on Windows XP. Windows Vista had no issues. In the future, the updater will have no issues self-updating on XP systems.
• Updated the "SupremeL2" text to "Azure L2" when the login server is down.
• Updated the "Supreme L2" text to "Azure L2" in systemmsg-e.dat.
• Added some more detail to the EULA that appears after logging in. These same changes will appear on the 'Rules' page as well.

All of these updates are automatically downloaded when you open the updater, except for systemmsg-e.dat. If you want the updated systemmsg-e.dat, do a 'Check Files' on the updater.

Self-Update Errors

Windows XP users, please read this and follow the directions. Windows Vista users have no issues, and may skip reading this.

When the updater tries to self-update, it will inform you there is a new update and then have an error box appear.



Please click 'OK' on the error message and follow the directions below:

• Make sure that the Azure L2 Updater is not running (it should close automatically).
• Go to the folder where Azure L2 is installed, and find a file named "AzureL2.bat".
• Open "AzureL2.bat" and it will finish the self-update automatically.

If for some reason, "AzureL2.bat" doesn't work for you, simply delete "AzureL2.exe" and "AzureL2.bat" and rename "AzureL2.exe.new" to "AzureL2.exe".

In the future, this error will no longer come up on Windows XP systems unless there is an actual error. For 99.9% of you, that error box will never appear again

New Full C5 Client Installer

Azure L2 is proud to have finished a new Full C5 Client Installer which will install the entire C5 client, with all Azure L2 patches and updates. The installer is 2.47 GBs in size, and is now available on the 'Downloads' page.

We will also be adding a backup mirror for the installer once we find a suitable host that allows 2.47 GB files.

Hope new players find it useful, as it makes installing Azure L2 many, many times easier. Enjoy

Login Server Issues

It seems like there's a temporary problem with the login server. Looks like login server lag issues. Anyways, if you keep trying it'll eventually get you in. Just keep relaunching the client until it'll let you pass to the login screen without any errors.

We apologize for this issue and hopefully it'll be gone soon. Please be patient until this issue will be resolved.


Thank you.

Update

Alright seems like the login situation has gotten worse and now it takes more login tries to login and sometimes it won't work at all. Just thought I'd update the status of the login for you, instead of letting you keep trying a lot of times. Sorry.

Login Back Online

Login is back up. Everything seems to be working fine now. Hopefully this will stay! Have fun In game guys.